Frequently Asked Questions

General and Accessibility

Do I need a referral to start counselling?

No - no referral is needed. Simply reach out directly to book a consultation or session.

Give a call to chat at +64 09 802 5636

I offer a free, 15-minute consultation for you to ask questions, connect with me, and decide if you'd like to proceed. Please feel free to send a message to FourPillarsCounselling@gmail.com, send an enquiry through the website chat on the bottom of the homepage, contact page or message me on WhatsApp to schedule your free consultation.

How do sessions work? Are they in-person or online?

Sessions are currently held online via secure video conferencing, offering flexibility and privacy. I charge $99NZD for a 50-minute session.

In-person appointments may be available later - please contact me to discuss options.

Who do you have experience working with?

I support adults seeking a holistic, person-centred therapeutic experience, particularly:

  • Anxiety

  • Burnout and Stress

  • Depression

  • Supporting clients as they navigate the evolving roles of men and women in the modern world—identity, relationships, communication, and personal growth

  • Supporting Individuals With Developmental Disabilities

  • Faith and Spiritual Transitions (navigating changes in belief, spirituality, or religious identity)

  • Cultural Identity & Belonging (support for expats and those adjusting to new environments and identities)

Therapy Approach

What therapeutic approaches do you use?

I take a pluralistic, multicultural, holistic, and person-centred approach. I draw from:

  • Person-Centred Therapy

  • Cognitive Behavioural Therapy (CBT)

  • Acceptance and Commitment Therapy (ACT)

  • Solution-Focused Brief Therapy (SFBT)

  • Narrative Therapy

  • Te Whare Tapa Whā

  • Mindfulness-Based Practices

    Together, we tailor the approach to what works best for you and your journey.

What does “holistic counselling” mean?

Holistic counselling sees you as a whole person, connecting mind, body, and wellbeing. With my unique background in both physical and mental health, I help integrate wellness into all aspects of your life - if and when you choose.

Logistics and Practicals

How long is a session and how much does it cost?

Please refer to our Services page for a full breakdown of costs. For a single session, my rate is $99NZD for 50 minutes. I also offer secure payment via card, bank transfer or invoice.

Note: Checking other therapists/counsellors, you'll find that the median amount charged for a therapy/counselling session in Auckland is $140-200+ NZD for 45-50 minute session with a counsellor with my experience (over 10 years). I hope to reach those who are unable to pay this. Moreover, I can keep costs down because I operate independently.

What is your cancellation policy?

Please provide at least 24 hours' notice to cancel or reschedule. Late cancellations may be subject to a fee (up to the full session cost).

Are notes and records kept private and secure?

Yes, your records are stored securely and handled in line with New Zealand privacy standards (following NZAC guidelines). Full confidentiality applies, except when required by law or in cases of risk to yourself or others.

First Session and What to Expect

What happens during the first session?

The first session is largely a chat to get to know each other. You’ll complete an intake form, and I’ll explain what to expect from therapy. We’ll also discuss your goals and how to work best together.

How many sessions will I need?

Every person’s journey is unique. While some benefit from a few focused sessions (especially with solution-focused techniques), others may benefit from longer-term work. We’ll collaborate on a plan that feels right for you.

Inclusivity and Values

Is this a safe space for LGBTQIA+ clients?

Absolutely. My practice is fully inclusive, affirming, and welcoming to clients of all gender identities, sexual orientations, cultures, and backgrounds.

I’m an expat—how can therapy help me?

Expats often face unique challenges like identity shifts, belonging, and adjustment. As someone who’s navigated the expat journey personally, I offer a grounded, empathetic space to explore these transitions and build resilience.

What if I don’t feel it’s a good fit?

That’s totally okay. Therapy is deeply personal. If you feel we’re not the right match, I can help connect you with other qualified practitioners in Auckland or online.

Do you use a sliding scale?

Yes. If you have financial constraints or if you are a student, I may be willing to adjust fee.

Final Notes

Your wellbeing matters - and reaching out is a courageous first step. If there’s anything I haven’t covered, feel free to let me know. I’m happy to answer more questions anytime.